Frequently Asked Question
Overall a package shouldn’t take more than 15-35 business days to arrive and typical shipping times to the U.K., North America, Europe, Africa and Australasia are 20 business days.
We ship items out in small groups so that you don’t get stung at customs, and also to avoid you waiting for items that may take a little longer. Rest assured, all your items will arrive.
If you have ordered an item through our promotional (£0.00 per item) offer please note that we cannot offer a tracking number for your item.
One of our goals has always been to make fashionable accessories attainable for everyone and sometimes we are able to offer this as part of a promotional offer.
Yes, all we ask is for customers to cover postage and packaging fees when we are running promotional offers.
We only ask customers to cover the small packaging and shipping costs to ship their order (around $13.99 to anywhere in the world). There are no other costs, now or in the future.
We order a vast amount of products every week, this allows us to get the lowest possible price. We also have special rates with our logistics partners which ensures we keep shipping and packaging charges to a minimum.
All orders are dispatched from our warehouse in Asia, this allows us to skip out any unnecessary overheads and pass on our discounts directly to customers.